Welcome to Excel Herbal! Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our health supplements. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase, create an account, or sign up for our newsletter, we may collect personal information, such as:
Name
Email address
Phone number
Shipping address
Billing information (payment details are securely handled through third-party providers and are not stored on our servers)
b. Non-Personal Information
We may collect non-personal information, such as:
Browser and device information
IP address
Website usage data (e.g., pages visited, time spent on pages)
Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect for the following purposes:
Order Processing: To fulfill and manage purchases, orders, payments, and shipping.
Customer Support: To respond to your inquiries and provide customer support.
Marketing: To send promotional emails, special offers, and newsletters (you can opt out at any time).
Improvement of Services: To improve our website, products, and services based on user feedback and behavior.
Security: To prevent fraudulent activities, ensure the security of our platform, and comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information in the following situations:
With Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processors, shipping partners).
For Legal Compliance: If required by law, or to protect the rights, property, or safety of excel herbal, our customers, or others, we may disclose your information.
In Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to track user activity on our website, improve user experience, and provide personalized content. You can control the use of cookies through your browser settings.
5. Data Security
We are committed to protecting your personal information. We use industry-standard security measures to safeguard your data, including encryption, firewalls, and secure servers. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
6. Your Choices and Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time by following the instructions in our emails or contacting us directly.
Restrict or object to the processing of your personal information in certain circumstances.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect or solicit personal information from children under 18. If we learn we have collected such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
